Privacy Policy
Last updated: June 2025

At Without A Paddle Hotel, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you use our website or stay with us.

1. Who We Are

Without A Paddle Hotel
14 Bridge St, Llangollen, Denbighshire, LL20 8PF
hello@withoutapaddlehotel.com
01978 799 386
Website: https://www.withoutapaddlehotel.com

2. What Information We Collect

We may collect and process the following types of personal data:

• Name, address, phone number, and email address
• Booking details (dates of stay, room preference)
• Payment information (processed securely via third-party providers)
• Special requirements or preferences you share with us
• IP address and browsing activity (via cookies)

3. How We Use Your Information

We use your personal data to:

• Manage and confirm your hotel bookings
• Communicate with you regarding your stay
• Respond to inquiries or special requests
• Improve our website and customer experience
• Send marketing emails (only with your consent)

4. Sharing Your Data

We do not sell your personal data. We only share it with:

• Trusted third parties (e.g., booking platforms or payment processors) for operational purposes
• Legal authorities if required to comply with law

5. Cookies

Our website uses cookies to improve functionality and analyse user traffic. You can control cookies through your browser settings.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict our use of your data
• Withdraw consent at any time (for marketing, etc.)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at [insert contact email].

7. How We Protect Your Data

We use secure systems and procedures to protect your information. All data is stored securely and accessed only by authorised personnel.

8. Changes to This Policy

We may update this policy occasionally. The latest version will always be posted on our website.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at:
📧 hello@withoutapaddlehotel.com
📞 01978 799 386